🔁Setup & Reset Kiosk PIN (Admin/ Teacher - Parent)

Overview

The Kiosk PIN is a personal 4-digit code assigned to every WhitePenguin user (Admins, Teachers, and Parents). It is used at the school's Kiosk device to authenticate and record clock-in/clock-out events.

All three roles use the same Reset Kiosk PIN dialog — enter a new 4-digit PIN, confirm it, and tap Reset PIN.

Admin — View & Reset Kiosk PIN

Admins access their Kiosk PIN only through their Profile page. There is no Kiosk PIN card on the Admin Dashboard.

How to View the Kiosk PIN (Admin)

1. Log in to the WhitePenguin admin portal.

2. Click your profile avatar (bottom-left corner of the sidebar).

3. A small dropdown menu will appear with options: Profile and Log Out.

4. Click Profile.

5. The Profile page will open, showing two panels:

   • Left panel: Your profile photo, name, email, role badge (Admin), email, phone, address, and member since date.
   • Right panel (Account Settings): Personal Information, Address, Password — each with an Edit button.

6. Below Account Settings, a Kiosk PIN section is shown:

   • Subtitle: "Use this PIN to clock in/out for your class."
   • Your 4-digit PIN is displayed in four large boxes (e.g., 1 2 3 4).
   • A 👁 (eye/show) icon on the right lets you reveal or hide the digits.
   • Below the PIN boxes: "Use this PIN at the kiosk to clock in/out."
   • A Reset PIN button (teal) at the bottom.

How to Reset the Kiosk PIN (Admin)

1. On the Profile page, scroll to the Kiosk PIN section.

2. Click the Reset PIN button.

3. A "Reset Kiosk PIN" dialog will appear:

   • Heading: "Reset Kiosk PIN"
   • Subtitle: "Enter a new 4-digit PIN for kiosk clock-in/clock-out."
   • New PIN field (with a show/hide eye icon)
   • Confirm New PIN field (with a show/hide eye icon)
   • Cancel button and Reset PIN (teal) button

4. Enter your new 4-digit PIN in the New PIN field.

5. Re-enter the same PIN in the Confirm New PIN field.

6. Click Reset PIN.

7. Your Kiosk PIN will be updated immediately. The new PIN will be displayed on the Profile page.

Teacher / Staff — View & Reset Kiosk PIN

Teachers and Staff can view and reset their Kiosk PIN from two locations: the Dashboard or the Profile avatar menu.

Option 1: Via the Dashboard

How to View the Kiosk PIN (Teacher — Dashboard)

1. Log in to the WhitePenguin staff portal.

2. The Dashboard will load, showing attendance summary stats at the top (Total Children, Children Signed In, Children Late, Children Absent).

3. On the right side of the Dashboard, a Kiosk PIN card is displayed:

   • Icon: 🔑 key icon
   • Title: Kiosk PIN
   • Subtitle: "Use this PIN to clock in/out for your class."
   • Four masked PIN boxes showing * * * * (hidden by default).
   • A 👁 (eye/show) icon on the right to reveal your PIN digits.
   • Below the boxes: "Use this PIN at the kiosk to clock in/out."
   • A Reset PIN button (teal) at the bottom of the card.

4. Click the 👁 eye icon to reveal your 4-digit Kiosk PIN.

How to Reset the Kiosk PIN (Teacher — Dashboard)

1. On the Dashboard, locate the Kiosk PIN card on the right.

2. Click the Reset PIN button.

3. The "Reset Kiosk PIN" dialog will appear:

   • New PIN field
   • Confirm New PIN field

4. Enter your new 4-digit PIN in both fields.

5. Click Reset PIN.

6. Your PIN will be updated immediately and reflected on the Dashboard Kiosk PIN card.

Option 2: Via the Profile Avatar Menu

How to Reset the Kiosk PIN (Teacher — Profile Avatar Menu)

1. Click your profile avatar (bottom-left corner).

2. In the dropdown menu, click Reset Kiosk PIN.

3. The "Reset Kiosk PIN" dialog will appear directly (no need to navigate to Profile):

   • New PIN field
   • Confirm New PIN field

4. Enter your new 4-digit PIN in both fields.

5. Click Reset PIN.

6. Your PIN is updated immediately.

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Parent — View & Reset Kiosk PIN

Parents can view and reset their Kiosk PIN from two locations: the Dashboard or the Profile avatar menu.

Option 1: Via the Dashboard

How to View the Kiosk PIN (Parent — Dashboard)

1. Log in to the WhitePenguin parent portal.

2. The Dashboard will load, showing the Attendance Summary chart and two cards below it:

   • Kiosk PIN card (left)
   • Scan Kiosk QR Code card (right)

3. The Kiosk PIN card shows:

   • Icon: 🔑 key icon
   • Title: Kiosk PIN
   • Subtitle: "Use this PIN clock-in/out for your child."
   • Four masked PIN boxes showing * * * * (hidden by default).
   • A 👁 (eye/show) icon on the right to reveal your digits.
   • Below the boxes: "Use this PIN for Kiosk to clock-in/out for your child."
   • A Reset PIN button (teal) at the bottom.

4. Click the 👁 eye icon to reveal your 4-digit Kiosk PIN.

How to Reset the Kiosk PIN (Parent — Dashboard)

1. On the Dashboard, locate the Kiosk PIN card.

2. Click the Reset PIN button.

3. The "Reset Kiosk PIN" dialog will appear:

   • New PIN field
   • Confirm New PIN field

4. Enter your new 4-digit PIN in both fields.

5. Click Reset PIN.

6. Your PIN is updated immediately and reflected on the Dashboard.

Option 2: Via the Profile Avatar Menu

How to Access (Parent — Profile Avatar)

1. Click your profile avatar (bottom-left corner of the parent portal sidebar).
2. A dropdown menu will appear with: Profile, Reset Kiosk PIN, Notification Preferences, and Log Out.

How to Reset the Kiosk PIN (Parent — Profile Avatar Menu)

1. Click your profile avatar (bottom-left corner).

2. Click Reset Kiosk PIN in the dropdown.

3. The "Reset Kiosk PIN" dialog will appear directly:

   • New PIN field
   • Confirm New PIN field

4. Enter your new 4-digit PIN in both fields.

5. Click Reset PIN.

6. Your PIN is updated immediately.

Tips

• Memorize your PIN. Your Kiosk PIN is used every day at school drop-off and pick-up. Keep it memorized so the Kiosk line moves quickly.
• Keep your PIN private. Never share your Kiosk PIN with other parents, teachers, or children. It is linked to your personal attendance record.
• Use the eye icon to check your PIN. Before heading to the Kiosk, you can reveal your PIN on the Dashboard or Profile page using the 👁 eye icon.
• Reset your PIN anytime. If you think someone else knows your PIN, or if you simply want to change it, use the Reset PIN button — it only takes a few seconds.
• Parents: Remember the QR Code alternative. Your Dashboard also shows a Scan Kiosk QR Code that can be scanned at the Kiosk instead of typing your PIN. This is faster and doesn't require remembering any numbers.
• New PIN takes effect immediately. Once you reset your PIN, the old PIN stops working right away. Use your new PIN at the next Kiosk visit.
• PIN must be exactly 4 digits. The Kiosk PIN field accepts only numeric digits (0–9). Make sure your chosen PIN is exactly 4 digits long.
• Teacher shortcut: Click your avatar → Reset Kiosk PIN to reset without going to the Dashboard or Profile page.
• Parent shortcut: Click your avatar → Reset Kiosk PIN to reset quickly from anywhere in the portal.

FAQs